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We want you to be confident in hosting your web
site with us. There are thousands of hosts out
there, but our commitment to impeccable service
and customer support sets us apart from the competition.
You won't regret having your web site host at
Jagfly Hosting, and here's why:
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Our number one priority is the impeccable
support of our customers. We like to call
it Phenomenal Support. We have realized
that doing good work leads to more good
work. And that's why 4 out of 5 new customers
come to us on the recommendation of existing
customers. We're here to support you every
step of the way; from determining your hosting
needs and registering your domain name,
to troubleshooting a CGI or PHP script and
assisting you in moving your site up to
our servers. We're confident that our customer
support sets us apart from the competition.
To hear what our customers are saying about
our services and support be sure to check
out our customer
testimonials.
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There's nothing worse than having to wait
around for an answer from customer support.
That's why during our normal business hours
customer support requests are responded
to within the hour, in fact usually within
10 minutes. During non-business hours, support
requests are responded to within 6 hours,
with most responses taking less than an
hour. Our customer support staff also strives
to get your new account set up right away,
with most accounts being established with
20 minutes of being ordered. We want you
to know that you can count on us for prompt,
courteous support.
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We're so confident that you will enjoy the
service and support provided by Jagfly Hosting
that we're willing to offer an unconditional
30 day money back guarantee. If for any
reason, you choose to leave Jagfly Hosting
within the first 30 days, we'll gladly refund
you 100% of of your hosting fees, excluding
setup fees, domain registrations, and over-usage
fees.
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We've created a sophisticated, yet easy
to use control panel that allows you to
manage your hosting account. With other
hosting companies, if you want to make a
simple change, such as adding a new email
address to your account, you have to contact
their customer support. It could be hours,
even days before you hear back and have
your new email account established. With
Jagfly Hosting, all the control is yours,
meaning less time waiting, and more time
spent running your business. Our control
panel gives you the ability to add, delete
and change email accounts, email aliases,
forwards, as well as administrate your MySQL
database and access your web site statistics.
If you are a new to all this and this control seems
overwhelming, don't worry. Just let us know
and we can go ahead and make the changes
to your account for you. If you need a new
email account, just submit a support request
and we'll set it up for you within the hour.
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A slow or inaccessible web site is no good
to anyone. That's why we choose our network
providers wisely. Our servers are located
in one of the most sophisticated data centers
in the World and are connected to the Internet
by 11 Gigabit connections, 1 OC-3 connection,
and 1 DS-3 connection. If you don't know
what any of this this means, don't worry.
You can rest assured that your web site
and email will be delivered to you at the
fastest possible speeds.
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All our servers, and the components that
make up our network, are built from the
highest quality hardware. Furthermore, our
servers are monitored 24 hours a day, 365
days a year. In the event that a problem
occurs, a team of network technicians stand
ready to swing into action and address and
remedy the situation. We understand that
it's critical for your web site and email
to be accessible, and that is why we are
proud to say that our network uptime consistently
exceeds the industry standard with an average
monthly uptime of over 99.9%.
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We take the issue of security very seriously.
All our servers are protected by a sophisticated
firewall that can detect and negate intrusion
attempts. We make sure our servers are protected
from hostile actions ensuring that nothing
prevents your web site from being accessible.
In additional, our mail
servers provide email virus and spam filtering,
eliminating 99% of viruses and most unsolicited
email before they reach you. We also perform
nightly back-ups of all our servers. In
the event of a hardware failure we can promptly
restore a server to it's most current state.
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Our web hosting packages may be inexpensive,
but that doesn't mean they are lacking in
features. Our servers are set up to be ideal
for web site development and programming
for linux based applications. We provide
PHP, Perl, and MySQL for your programming
needs. In addition, our servers also contain
some modules and programming components
that are difficult to find on other servers
(GD-library, MCRYPT, GnuPG, SOAP:Lite etc.). So,
if you're looking for an ideal development
platform, look no further. |
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