Jagfly Web Hosting :: Why Choose Jagfly Web Hosting for Your Web Site?

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Why Choose Jagfly Hosting?
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We want you to be confident in hosting your web site with us. There are thousands of hosts out there, but our commitment to impeccable service and customer support sets us apart from the competition. You won't regret having your web site host at Jagfly Hosting, and here's why:


Phenomenal Customer Support
Our number one priority is the impeccable support of our customers. We like to call it Phenomenal Support. We have realized that doing good work leads to more good work. And that's why 4 out of 5 new customers come to us on the recommendation of existing customers. We're here to support you every step of the way; from determining your hosting needs and registering your domain name, to troubleshooting a CGI or PHP script. We're confident that our customer support sets us apart from the competition. To hear what our customers are saying about our services and support be sure to check out our customer testimonials.


Prompt Customer Support Response
There's nothing worse than having to wait around for an answer from customer support. That's why during our normal business hours customer support requests are responded to within the hour, in fact usually within 10 minutes. During non-business hours, support requests are responded to within 6 hours, with most responses taking less than an hour. Our customer support staff also strives to get your new account set up right away, with most accounts being established with 20 minutes of being ordered. We want you to know that you can count on us for prompt, courteous support.


30 Day Satisfaction Guarantee
We're so confident that you will enjoy the service and support provided by Jagfly Hosting that we're willing to offer an unconditional 30 day money back guarantee. If for any reason, you choose to leave Jagfly Hosting within the first 30 days, we'll gladly refund you 100% of of your hosting fees, excluding setup fees, domain registrations, and over-usage fees.


We Put You in Control
We've created a sophisticated, yet easy to use control panel that allows you to manage your hosting account. With other hosting companies, if you want to make a simple change, such as adding a new email address to your account, you have to contact their customer support. It could be hours, even days before you hear back and have your new email account established. With Jagfly Hosting, all the control is yours, meaning less time waiting, and more time spent running your business. Our control panel gives you the ability to add, delete and change email accounts, email aliases, forwards, as well as administrate your MySQL database and access your web site statistics.

If you are a new to all this and this control seems overwhelming, don't worry. Just let us know and we can go ahead and make the changes to your account for you. If you need a new email account, just submit a support request and we'll set it up for you within the hour.


Blazingly Fast Network and Server Speeds
A slow or inaccessible web site is no good to anyone. That's why we choose our network providers wisely. Our servers are located in one of the most sophisticated data centers in the World and are connected to the Internet by 11 Gigabit connections, 1 OC-3 connection, and 1 DS-3 connection. If you don't know what any of this this means, don't worry. You can rest assured that your web site and email will be delivered to you at the fastest possible speeds.


All our servers, and the components that make up our network, are built from the highest quality hardware. Furthermore, our servers are monitored 24 hours a day, 365 days a year. In the event that a problem occurs, a team of network technicians stand ready to swing into action and address and remedy the situation. We understand that it's critical for your web site and email to be accessible, and that is why we are proud to say that our network uptime consistently exceeds the industry standard with an average monthly uptime of over 99.9%.


We take the issue of security very seriously. All our servers are protected by a sophisticated firewall that can detect and negate intrusion attempts. We make sure our servers are protected from hostile actions ensuring that nothing prevents your web site from being accessible. In additional, our mail servers provide email virus and spam filtering, eliminating 99% of viruses and most unsolicited email before they reach you. We also perform nightly back-ups of all our servers. In the event of a hardware failure we can promptly restore a server to it's most current state.


We offer more
Behind the scenes, Jagfly Hosting adds "optional" services on all plans, because we know it creates a better experience:

  • Daily offsite backups that you can restore from yourself

  • Environmental initiatives (carbon offsets, reforestation projects)

  • Multiple state of the art firewalls to block many server attacks

  • Actively managed servers to provide the best speed and security.

  • All plans include Fantastico or Softaculous to allow single click installs of popular software like Wordpress and Joomla.

  • Jagfly runs all servers at a REASONABLE capacity, (ie: not "overselling"), which many of the big "all included" hosts do not.

  • Jagfly offers a more stable, and cared for platform. Our business runs on the same servers as yours.

  • Jagfly utilizes exceptional spam filtering much more advanced than the default spamassasin found on most hosts, as well as antivirus scanning of all incoming email.

  • Some of these initiatives add some expense to the hosting we offer, but your hosting experience, ease of use, site stability, security and performance is worth a little more for your business, don't you think?

    You can have better hosting, or cheaper. Choose better. Choose Jagfly.